Search for Control Panel then Configuration Manager
Click on Cache tab and enter your administrator information - click on Delete Files - check mark on Delete persisted cache content and click Yes
Click on Actions tab and choose the following followed by Run Now: Application Deployment Evaluation Cycle, Hardware Inventory Cycle, Machine Policy Retrieval & Evaluation Cycle and Software Inventory Cycle
Restart laptop and download Software
If you are still having issues - please stop by the EIT Service Desk