All student devices are purchased with a 4-year limited warranty. If you are off campus and have a hardware-related problem, you may contact the vendor directly for support and/or visit a local service provider. EIT is still available through our normal channels to provide remote support for Rose-Hulman specific questions (e.g. changing passwords, troubleshooting institute software issues, etc.)
To locate a local service provider for hardware-related problems, see the following contact information for the various laptop models:
| Lenovo ThinkPad P1 (current senior model), P1 Gen 2 (junior model), P1 Gen 3 (sophomore model), P1 Gen 4 (freshmen model) |
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To locate a service provider near your location:
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| HP ZBook Studio G4 (current 5th year model) |
| To locate a service provider near your location: https://support.hp.com/us-en/service-center For general warranty support:
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