PURPOSE:

The Global Protect VPN (Virtual Private Network) client allows remote access to on-campus network resources. This procedure will walk you through installing, setting up, and using the client.
 

APPLIES TO:

Global Protect VPN Client Setup

INSTALLING THE CLIENT:

1. Most computers, including all Rose-Hulman Institute issued machines, should download the Windows 64-bit client from the GlobalProtect appliance.
   1. Older computer should download the Windows 32-bit client from the GlobalProtect appliance.
2. Open the downloaded file - click Next
3. Accept the file location by choosing Next
4. Chose Next to confirm the installation - If prompted enter a local administrator username and password to launch the installer
5. When Installation is complete click Close

SETTING UP THE CLIENT:

1. The Global Protect Client will pop up in the lower right corner or it may be in the system tray, click on the Gray Globe (). (You may need to click the Up Arrow to find it.).
2. Enter gp.rose-hulman.edu for the portal address and click Connect   
3. This is what it will look like when you are connected

You will now be connected to the Global Protect VPN. You will be able to use all the network resources (including DFS and printers) as if you were on campus.

TURNING OFF THE CLIENT:

1. The Global Protect Client is in the system tray, click on the Gray Globe. (You may need to click the Up Arrow to find it.)
2. Click Disconnect.

related articles:

(KA-01282) How to Install VPN on iOS
(KA-01281) How to Install VPN for Android
 

More help:

If this information does not help resolve your issue and/or you need assistance from EIT, please submit an online service request at: https://rose-hulman.microsoftcrmportals.com/SignIn?ReturnUrl=/mycases/create-case/