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Malware (malicious software) is one of the leading causes of poor computer performance such as slow processing, freezing, programs not working, and, in the worst case, data loss. Malware is defined as software that damages or disrupts normal computer operation or secretly monitors a user's activity without permission. This includes viruses, worms, spyware, and adware.

Preventing Malware

The best way to remove malware is to not get it in the first place, and the best way to do that is to know where it comes from. There are several ways malware can be installed:
 
  • Installing Suspicious Software: Be particularly wary of free software. Most is not actually free, but spies on your web activities to target ads to you. Programs like Optimizer Pro are known for this. Be especially wary of offers such as packs of emoticons for instant messaging programs, as these often include forms of malware.
  • Opening Suspicious E-mail Attachments: While the Rose-Hulman e-mail system will remove most malware, some malicious attachments may not be detected. Even if the e-mail is from someone you know, malware can spoof return e-mail addresses making it appear to be from someone it is not. It is good practice to contact the sender before opening an attachment when you receive an e-mail with an attachment you are not expecting.
  • Website Popups/Add-Ins: Many web sites require additional software or add-ins to be installed to allow you to view content. Some well-known, safe add-ons are Adobe Flash and Java. However, there are also malicious add-ons that will disrupt your internet browser and your computer. Whenever you get a pop-up asking you to install something from a website, think twice before clicking the "yes" button.
  • From Other Malware: Malware will often reinstall itself or install more malware on a system it infects. This is why it is important to avoid malware infections in the first place.
  • Not Updating Software: Avoiding installing Windows and other software updates can leave your system with security holes that can be exploited by malware. It is important to make sure your computer is up-to-date with the latest security patches and malware protection updates.

If you think your computer has acquired Malware, please visit the EIT Service Desk for assistance.  The Service Desk is located in the lower level of Crapo Hall and is open Monday – Friday from 8 am – 5 pm.