My backpack has been damaged. Can it be replaced under warranty?
Yes. Both OGIO and Targus guarantee your backpack with a limited, lifetime warranty. The warranty covers the product for the original owner against defects in materials and workmanship only. If the product ever fails due to a manufacturing or material defect, your backpack can be replaced at the discretion of the manufacturer. This warranty does not cover damage caused by normal wear and tear, accident, improper use, or the natural break down of colors and materials over time. For information on filing a warranty claim, please see the attached instructions.
Freshmen/Sophomores: Visit the bookstore.
Juniors, Seniors, and Super-Seniors: Visit the service desk.